Privacy Policy

Effective Date: 4/28/2025

J & M Plumbing, INC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or engage with our services, including SMS/MMS communications.

Information We Collect

  • Contact Information – Name, email address, phone number, and mailing address when you fill out a form, call us, or sign up for SMS communications.
  • Communication Preferences – Your consent to receive SMS/MMS messages and your communication preferences.
  • Technical Information – Your IP address, browser type, device information, and interaction with our website through cookies and similar technologies.

How We Use Your Information

  • To respond to your inquiries and provide customer service.
  • To send SMS/MMS updates and service-related notifications (only with your consent).
  • To improve our website and services.
  • To comply with legal obligations or protect our rights.

Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with trusted service providers who perform services on our behalf (such as hosting and messaging services), but they are contractually obligated to keep your information confidential.

SMS/MMS Communications

By providing your phone number and opting in, you consent to receive SMS/MMS communications from us regarding service updates, appointment reminders, and related information. Message and data rates may apply.

  • You can unsubscribe at any time by replying “STOP” to any message.
  • For assistance, reply “HELP” or contact us directly at (801) 566-0141.

Your Rights and Choices

  • Access and Correction – You may request access to, update, or correct your personal information.
  • Opt-Out – You may opt out of receiving SMS/MMS communications at any time by following the instructions provided in each message.
  • Cookies – You can control cookies through your browser settings.

Data Security

We implement administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. We encourage you to read their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

J & M Plumbing, INC
Phone: (801) 566-0141
Email: jandmplumbing@aol.com