Privacy Policy
Effective Date: 4/28/2025

J & M Plumbing, INC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or engage with our services, including SMS/MMS communications.

Information We Collect

We may collect the following types of personal and technical information:

  • Contact Information – Name, email address, phone number, and mailing address when you fill out a form, call us, or sign up for SMS communications.

  • Communication Preferences – Your consent to receive SMS/MMS messages and your preferences regarding contact methods.

  • Technical Information – Your IP address, browser type, device identifiers, and website usage via cookies and similar technologies.

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support.

  • To deliver SMS/MMS service updates, appointment reminders, and related notifications (only with your explicit consent).

  • To operate, maintain, and improve our website and services.

  • To comply with applicable laws or to protect our legal rights.

SMS/MMS Communications

By providing your phone number and opting in, you agree to receive SMS/MMS messages from us related to appointments, service updates, and other essential communications.

  • Message and Data Rates may apply depending on your mobile carrier.

  • You can unsubscribe at any time by replying “STOP” to any message.

  • For help, reply “HELP” or contact us directly at (801) 566-0141.

We use your mobile number solely for the purposes of delivering relevant service-related messages. Your number will never be sold or shared with third parties for marketing purposes.

Your Rights and Choices

You have the following options regarding your personal information:

  • Access and Correction – You may request to access, update, or correct your personal data.

  • Opt-Out – You can opt out of SMS/MMS communications at any time as outlined above.

  • Cookie Control – Manage cookies via your web browser’s settings.

Data Security

We implement administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission or storage is completely secure.

Third-Party Links

Our website may contain links to external websites not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We recommend reviewing their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our services after updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please contact us:

J & M Plumbing, INC
Phone: (801) 566-0141
Email: jandmplumbing@aol.com